Client Relationships
We know you’re busy… you simply want a commercial cleaning service that does their job well, without any further thought required on your part. We operate on the philosophy that clients may forget our initial meetings, but we never want them to forget how we make them feel! We get to know you as family and the niche needs of your workspace in our client walk-through. They listen and communicate the most effective ways to service your account and then ensure you feel good about the quality of our teams work every day.
ONE
Initial Consultation
We listen to your needs and rely on our experience to formulate a custom-tailored cleaning program. With over 20 years of experience our team is able to target any unexpected needs their clients may have and provide a seamless start with Signature Janitorial Services.
TWO
In-Person Facility Walk-Through
When you’re ready to begin, we schedule a walk-through of your facility with our management team to review the details of your facility and create a custom cleaning program tailored to your facility’s needs. Throughout service we fine-tune processes to provide a consistent and reliable clean year-round.
THREE
Your Initial Clean
Our team looks to build long-term business relationship with our clients and their initial clean sets the tone. A cleaning schedule is created for you that is optimized for your business and provides the best results. Our dedicated team makes all the difference in providing proven results!
FOUR
First Month Checkup
Experience has taught us to review and evaluate the efficiency of our cleaning plan and our management team will do so with frequent communication throughout the first month. They will get to know your facility, staff, and expectations. Through years of experience we make the adjustments needed to provide premier janitorial services year-round.
FIVE
On-Going Client Communication
Client communication is key to ensuring consistent service and we realize you simply want a clean facility without having to think about it. Our clients feedback and reviews are important to us to ensure an on-going quality clean.
SIX
Client Appreciation
Showing their appreciation and saying thank you in little, delightful ways is a special part of the client relationship. Our team wants you to remember that they are always working for your satisfaction. Client appreciation goes a long way to our team… Our cleaning staff gets rewarded by management when clients give praise for a job well done.
